Privacy Policy & Cookies

Data Protection and Privacy Policy

Grn Sportswear Ltd (which comprises Grn Sportswear Ltd and Presca Teamwear Ltd) is committed to protecting our customer’s privacy and handling your data responsibly. We aim to be open and transparent about information gathering practices and wish to present this in a digestible way so that you understand exactly what, when and why we collect data to reassure you that we comply with the principles of General Data Protection Regulation (GDPR).
Grn Sportswear Ltd does not collect any personally identifiable information about you (e.g. your name, address, telephone number or e-mail address) through our websites unless you have provided it to us voluntarily, for example by filling out the contact form, placing an order or by opting-in to our e-newsletter. We collect data information for three reasons: (i) to respond to enquiries, (ii) to process orders and (iii) to provide you with the best service possible. It will always be clear what data we are collecting about you and we will never collect sensitive information without your explicit consent. We will never sell, rent or exchange your personal data with any third party companies or organisations for marketing purposes.

Contact forms
You have the option on our website to contact us or to fill out a contact form so that we may contact you. The contact information may include your name, address, telephone number and email address. These will be used only to get in touch with you in response to your query.

Orders
When you place a teamwear order the information we will collect about you includes:

Name: to identify you.
Address: for shipping and billing purposes.
Phone number: should we need to speak to you about your order.
Email address: so we can keep you informed about the status of your order etc.

This information is stored on our secure internal systems and website to verify you as a customer of Grn Sportswear Ltd.

Third parties
We may share name and address information with our manufacturing partners for the sole purpose of fulfilling your order and ensuring delivery to you.

In addition, sales of individual garments are handled in the following way:

When you purchase a product on the Grn Sportswear website (www.grnsportswear.com) the data that you provide, including financial information, is handled through a third-party e-commerce system, Shopify. You can review the provider’s privacy policy at https://www.shopify.com/legal/privacy.
When you purchase a product on the Presca Teamwear website (www.prescateamwear.com) the data that you provide, including financial information, is handled through a third party e-commerce system WooCommerce. You can review the provider’s privacy policy at https://www.shopify.com/legal/privacy.
We may also use Royal Mail’s Click and Drop service for the postage of small orders (single t-shirts, etc) which requires us to enter name and address information. You can review the provider’s privacy policy at: https://www.royalmail.com/privacy-policy
We may also use DPD for the postage of larger orders which requires us to enter name and address information. You can review the provider’s privacy policy at: http://www.dpd.co.uk/privacy_policy.jsp

E-newsletter
Where you provide us with personal data by opting in to our e-newsletters, we may use that information to better understand our customer’s needs and learn how we can improve our products and services. We will also contact you with our news and information on products, competitions or promotions that we think may be of interest to you.

All electronic marketing communications sent by the Grn Sportswear Ltd companies will be clearly marked as originating from us and contain an unsubscribe link which will enable you to unsubscribe from our email service and any future marketing communications. Should you receive an email communication from Grn Sportswear Ltd that is either unsolicited or unwanted and you do not wish to use our unsubscribe function, please email us at info@grnbikewear.com and we will make sure that your details are removed from the Grn Sportswear Ltd email marketing databases.

Links to other websites
Please be aware that our websites may contain links to other websites outside our control. We are not responsible for the data policies, content or security of these linked websites and encourage you to review the policies on these other sites.

Your rights under the GDPR
The Information Commissioner’s Office provides detailed information on your rights under the General Data Protection Legislation here: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/ To exercise any of your rights with regards to Grn Sportswear Ltd please contact us.

Company Registered No: 10700813
Registered Office: Launchpad Offices, Victoria Road, Middlesbrough, Cleveland, England, TS1 3BX
Tel: 01642 308679
Email: info@grnbikewear.com

This privacy policy was last updated on 15 May 2018. We reserve the right to make any changes and updates to the privacy policy without giving you notice as and when we need to. We’ll always make sure that the most up to date privacy policy is posted on our website.

 

Cookies

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.
For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

Account related cookies
If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

Login related cookies
We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in. • Email newsletters related cookies

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

Orders processing related cookies
This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly. • Surveys related cookies

From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.

Forms related cookies
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Site preferences cookies
In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences. Third Party Cookies In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

We use adverts to offset the costs of running this site and provide funding for further development. The behavioural advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Google, Instagram & Twitter, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However, if you are still looking for more information then you can contact us through one of our preferred contact methods: Email: info@grnbikewear.com By visiting this link: http://www.grnsportswear.com/ Phone: 01642 308679